Refund policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you have 30 days from the date of delivery to request a return.
To be eligible for a return, the item must be:
- In its original packaging
- Unworn or unused, with tags attached
- Accompanied by the original receipt or proof of purchase
Please note that a 20% restocking fee will apply to all returns.
Return Process:
- To initiate a return, please contact our customer support team at exoduselectricsales@gmail.com
- Upon approval of your return request, we will provide you with a return shipping label and instructions on how to send the item back to us.
- Returns must be sent to the designated return address, and items sent back without prior approval will not be accepted.
Shipping Costs: Return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
Refunds: Once your return is received and inspected, we will process your refund to your original payment method within 72 hours. Refunds will be issued minus the 20% restocking fee.